Alex Pflug's Blog - Customer Expectations Articles
Read my Customer Expectations Articles
Warning Signs for Bad Customer Service
Chances are that most of us have had our share of challenges when wanting to receive quality customer service. Some of us know all too well what it is like to search around a store to find someone willing to help you...
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My Digital Business Card Keeps Me Connected with You
My customers are my friends, and you are my number one priority, so I need to ensure we keep in-touch before, during, and after a vehicle purchase. I not only want to keep up with how your vehicle is doing, but I want...
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A Matter of Trust: Let Me Earn Yours!
Today’s car buying experience has certainly changed over the last 20 years! Today, educated buyers such as yourself, come to the car dealership armed to the teeth with information about the exact model you want...
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